Cafe

Communication expert Chris Fenning reveals how the first 60 seconds can make or break a workplace conversation, and shares a simple three-step framework to help you get it right.

Why do so many of us get nervous when public speaking? Communication expert Lawrence Bernstein says the key to dealing with the pressure is as simple as having a casual chat. He introduces the "coffee shop test" as a way to help you overcome nerves, connect with your audience and deliver a message that truly resonates.