Before listening, think about this question:
What is the biggest complaint that airline passengers have about travelling on a plane?
Before listening, check that you understand the meaning of these words:
| Word | Part of speech | Word | Part of speech |
|---|---|---|---|
| fed up | adjective (not before noun) | poll | noun |
| gripe | noun | stressful | adjective |
| budget | adjective | screeching | verb |
| minimal | adjective | tolerant | adjective |
| initiative | noun | get over | phrasal verb |