In this lesson, you will analyze how new rules are changing work in the "gig economy." You will compare different approaches to protecting workers who are managed by algorithms and discuss what makes a system fair.
App-based workers operate in a system managed by algorithms.
Concept Map: The Algorithm as Manager
Think about popular apps that deliver food or give rides, like Uber, DoorDash, or Bolt. How do these platforms manage their workers without a human boss?
In pairs or small groups, brainstorm and discuss the following questions. Be prepared to share your ideas with the class.
- How does the app decide which worker gets a job (a "gig")?
- How does the app track a worker's performance? (Think about ratings, time, etc.)
- What happens if a worker gets low ratings or breaks a rule?
- What are the benefits of this system for the worker? What are the drawbacks?
Vocabulary
Before we continue, let's review some key terms for this topic.
| Word | Definition | Example |
|---|---|---|
| Algorithmic Management | Using automated systems and data to oversee workers, assign tasks, and measure performance. | The app uses algorithmic management to offer delivery jobs to the nearest courier. |
| Classification | The legal category a worker is placed in, which determines their rights. | The legal classification of drivers is the main point of debate. |
| Employee | A person who works for a company and receives benefits like sick pay and minimum wage. The company controls how they work. | As an employee, she is guaranteed 40 hours of work per week. |
| Independent Contractor | A self-employed person hired to perform a specific service. They have more flexibility but fewer protections. | The company hires graphic designers as independent contractors for specific projects. |
| Oversight | The supervision of a person or organization to make sure they are working correctly or legally. | The new law requires human oversight of any automated decisions that lead to firings. |
| Deactivation | The process of removing a worker's access to a platform, effectively firing them. | He was shocked by his sudden deactivation from the app without any warning. |
Listening: New Rules in Europe
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